In a major step for digital governance, Senator Rubina Khalid hosted a live session on Facebook on September 12, 2024. The virtual town hall aimed to address the concerns of BISP beneficiaries in real-time across Pakistan. The session was more than a basic Q&A forum. It showcased BISP’s commitment to transparency and providing efficient social services. By engaging directly with the public Senator Rubina Khalid emphasized that BISP is not just a program but a crucial lifeline for millions of people.
BISP Live E-Katcheri Session
| Title | Details |
|---|---|
| Event | Live E-Katcheri by Chairperson BISP |
| Date | September 9, 2024 |
| Location | BISP Headquarters, Islamabad |
| Purpose | Address concerns of BISP beneficiaries |
Senator Rubina Khalid Engages with Beneficiaries
During the one-hour session, Senator Rubina Khalid spoke directly with 34 participants from all across Pakistan. The participants had different backgrounds and unique stories, but they were all connected through BISP’s programs like Benazir Kafaalat, Taleemi Wazaif, and Nashonuma. Their concerns varied from issues with enrollment to delays in payments. Senator Rubina Khalid personally listened to each one and responded with empathy and solutions. The session turned BISP into a personal, responsive platform that served its people well.
Concerns Raised by Beneficiaries
The session offered a close look at the daily struggles faced by BISP’s beneficiaries. One of the main issues raised was trouble with enrollment, especially in rural areas. There was also confusion about eligibility for financial aid and delays in payments. Women, who are the primary beneficiaries under BISP, were particularly concerned about these delays. Senator Rubina Khalid took the time to explain the system, offering clear guidance, and assuring them their concerns were not only heard but also addressed.
Immediate Payment Clarifications
One of the most urgent topics during the session was the problem of delayed payments, which deeply impacts women relying on BISP’s financial aid. Senator Khalid quickly reassured participants that no payments would be lost in the system. Any missed payments would be added to future installments, ensuring that beneficiaries received their full due. This immediate action brought relief to many who feared their financial support was at risk.
New Banking Model for BISP Payments
Alongside addressing concerns, Senator Rubina Khalid announced a new banking model for BISP payments. This new model would offer more transparency and security, ensuring beneficiaries got their funds on time without complications. This update represents a big step forward in modernizing BISP’s operations. It is aimed at eliminating inefficiencies and guaranteeing timely support for those in need.
Real-Time Issue Resolution
What made this session stand out was how quickly issues were resolved. As concerns were raised, Senator Rubina Khalid gave direct instructions to BISP staff who worked to fix problems right away. This session wasn’t just a discussion. It was a chance to act. The speed of the solutions showed BISP’s shift away from slow bureaucracy toward a future where issues get solved immediately.
Conclusion of the Session
As the session ended, it became clear that this live e-katcheri was more than a symbolic move. It was a significant step in BISP’s growth and showed the organization’s commitment to listening and acting. By fixing issues in real time and introducing innovations like the new banking model, Senator Rubina Khalid reinforced BISP’s dedication to its beneficiaries. BISP is evolving with a focus on efficiency and transparency, ensuring that no one is left behind.
FAQs
How does BISP handle payment delays?
BISP ensures missed payments are added to future payments so no funds are lost.
What’s new with BISP’s banking model?
A new system is in place to ensure secure, timely, and transparent delivery of funds.
How do I enroll in the Benazir Kafaalat program?
You can apply online or visit a nearby BISP office for assistance.
How does BISP resolve issues raised by beneficiaries?
Issues are resolved in real time during live sessions like those hosted by Senator Rubina Khalid.